Category: E-biz

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Google executives acquitted in Italy from defamation charges

Today the Court of Milan made public the decision in the criminal trial against four Google executives, charged of defamation and illegal personal data handling in relationship to the publication on the video sharing platform ? of a video containing act of bullyism against a person affected by the Down Syndrome.

The legal basis for the charges, following the prosecutor’s theory of the case, was that those executives failed to exercise a pre-emptive control over the contents published by Google final users’, thus allowing the infringement of the reputation of the concerned person and of an NGO representing Down-Syndrome-affected persons.

The Court acquitted all the defendant from the charges of defamation, while found them liable of the illegal personal data handling charge. The whole sentence (including the legal technicalities that support the decision) will be public within the next 30 days.

This indictment is the last component of a long series of court decisions that kill Network Neutrality and turn ISPs and Telcos into Digital Vigilantes while, in the meantime, no actual protection is given to the victims of online crimes.

The Peppermint and The Pirate Bay cases, the legal argument against Youtube and the one between an entertainment-backed lobbying group by one side and Telecom Italia, the ISP’s association and the Data Protection Authority on the opposite and – finally – this indictment are all linked through the same connection: to erode the absence of the legal duty to preemptively contol internet users’ activity established by the UE directive on e-commerce.

What is bizarre, in this Google trial, is that for the very first time the existence of the ISP’s duty to perform a mass-control of user activities has been asserted thank to the data protection regulation. The same data protection regulation that forbade the disclosure of the identities of people allegedly accused by the entertainment industry of copyright infringement through P2P networks.

Is still to early to understand the Court mind (since the basis for the decision will be disclosed within the next 30 days. It is, nevertheless possible to try an educated guess based on the Court records. To put it short, here is a probable explanation for the decision:

1 – there is a rule of law into the Criminal Code that says: to not stop a fact equals to cause it,
2 – data protection law requires a prior authorization to be obtained before handling personal data,
3 – a video to be posted online is personal data,
4 – therefore Google executives had to check whether the user who posted the video got the preemptive authorisation from the people of the video, and
5 – by failing to do so, they infringed the data protection law
6 – furthermore, by not controlling in advance, they let the video to libel the victim of the violence (this charge has been dismissed.)

It is too early to assess the damages provoked by this decision, but it is not unreasonable to imagine that – should this court decision become “case law” – the telco market will suffer an alteration of the competion among the various players. The smallest one can’t handle the increasing risk (and cost) of being sued or investing in momentum-generating policies. Big international players might find Italy a lesser attractive place to do business in.

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A kindLE of Magic (or, why Apple’s Ipad is a bluff)

Despite Apple’s claims, Ipad can’t be an Amazon Kindle competitor. Here is why.

Apple’s Ipad announcement raised the usual hype on general press and even gained the cover of The Economist. Steve Jobs said, during his Yerba Buena talk, that Jeff Bezos, at Amazon, did a great job with Kindle, but Apple is actually going a step ahead whit its Ipad. Well, of course Mr. Jobs needs to say that, but the statement might prove to be incorrect.

A question first: what is the Ipad? Answer: a keyboardless computer (but if you want, you may purchase a separate one.)

Sure, you can read ebooks (with some fancy visual trick), you can write your papers and run your presentations, and do your math with Numbers, and enjoy thounsand of Iphone application, and surf the Internet and do everything a normal computer does. So, back to the point, the Ipad is just a (not-so-powerful) general purpose computer.

And now comes Kindle.

Question: what is Kindle?

Answer: a book reading machine.

Kindle does just one thing (allowing people to read books) and does it damn good. The battery lasts for a long time, the download of the purchased book is fast and free almost everywhere in the world, eyes aren’t tired by reading through the screen, usability is at every opposite-thumbs equipped human being’s range, learning curve is measurable in terms of minutes.

I don’t actually know whether or not the Ipad will be a bluff, what is sure, is that Amazon Kindle works like a kind of magic.

Thank you Mr. Bezos.

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An essay on Network Neutrality

Axel Spies, a friend and a brilliant Washington-based high-tech lawyer just sent me this paper on Net Neutrality in the US. A must reading.

Net neutrality continues to be fiercely debated in the United States. The new Democratic FCC leadership has committed to expanding and enhancing existing net neutrality restrictions. The current FCC Chairman, Julius Genachowski, recently announced that he will initiate a rulemaking to codify the FCC’s existing network neutrality principles. Those principles, originally set forth in a 2005 “Internet Policy Statement,” declared that to “encourage broadband deployment and preserve and promote the open and interconnected nature of the public Internet, consumers are entitled to:”

* access the lawful Internet content of their choice.
* run applications and use services of their choice (subject to the needs of law enforcement).
* connect their choice of legal devices that do not harm the network.
* competition among network providers, application and service providers, and content providers.

The Chairman has publicly stated that he plans to propose a fifth nondiscrimination principle that would prohibit broadband providers from discriminating against particular Internet content or applications. However, providers would be able to offer “managed services” in some limited contexts. A sixth principle of “transparency” is also debated to require broadband Internet access providers to disclose network management practices.

The FCC’s informal announcement stirred the ongoing debate over the extent to which broadband and other network providers will maintain control over their networks, free from government restrictions, to “manage” their networks, including the ability to block or slow certain traffic, for the benefit of all users. Proponents of a “neutral” network, including Google, Yahoo!, eBay, consumer rights, free speech advocacy groups, and generally the three Democratic FCC commissioners (Chairman Genachowski, Copps and Clyburn), are concerned that without government rules, service providers will act anticompetitively by restricting content, sites, or platforms, on the kinds of equipment that may be attached to the network, and on the modes of communication allowed. In contrast, Internet Service Providers (ISPs), incumbent local exchange carriers (ILECs), including AT&T and Verizon, some cable providers, such as Comcast, free market advocacy groups and generally the two Republican FCC Commissioners (McDowell and Baker) oppose net neutrality obligations.

Earlier legal rulings regarding net neutrality fell short of setting forth a comprehensive policy. The FCC embedded some net neutrality policies in conditions placed on the Verizon/MCI and SBC/AT&T merger approvals. In 2008, the FCC, then led by Republican Kevin Martin, sought to enforce the Internet Policy Statement principles on cable TV provider Comcast when allegations arose that Comcast had blocked consumers from using several peer-to-peer applications. That decision is currently being debated in a federal court appeal. In addition, the FCC principles are currently being imposed on recipients of broadband stimulus funds. “

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More on the Italian Antitrust investigation upon Google News

The strongest claim supporting the Italian Antitrust investigation upon Google News is the alleged Google “dominant position” that would make Italian publishers poorer (better, less rich) by not getting advertising revenues from their online contents.

There is some doubt, nevertheless, that ? Google’s market role could be defined as a “dominant position”. 1

Although it is undeniable that Google is the users’ preferred choice, and that Google has created from scratch a new business model attracting a huge quantity of customers, its legal status can hardly be defined as “dominant” in the Antitrust meaning. A characteristic of “dominant position” is the customer’s “locked-in syndrome”. Once you buy a product (or a service), its technological, purposely created oddities – such as non-standard file format etc. – make it almost impossible to switch to another similar, competing product. The most blatant example is the operating system market, where Microsoft was able to secure its market quota through its dominant position.

In Google’s case, au contraire, users are not “locked-in”: they can buy advertising services wherever they like, and use other search-engines at their will. Furthermore, Google can’t do anything to force its users to use its services, except by improving efficiency and quality. This means, in other words, that Google might lose its business power on the snap of finger. To put it short, cannot rest on its laurels.

As for the specific claims of the Italian publishers, there is neither a contract with them, nor a broader legal obligation falling on Google’s shoulders, to force the search engine to actually find “everything” on the Internet. 2 If they don’t like Google’s “banning attitude” (that still has to be demonstrated, by the way) they can simply find different agreement with Google’s competitors, thus forcing users to change their search engine of choice. Provided – of course – that Internet users find those contents of some value, but this is a horse of a different colour.

  1. “Dominant position” is a concept belonging to the Antitrust law and depicts a situation where a company stays in its market in a much stronger position than its competitors, thus setting the rules for competition. ↩
  2. Oddly enough, this is the first time, at least in Italy, where Google is “charged” with not making contents available, while in the past its management has been accused of not removing “disturbing contents” from its indexes ↩
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Italian Antitrust to storm on Google News?

Yesterday ? the Italian headline news announced that the Italian Antitrust, following ? claims by FIEG (Federazione Italiana Editori e Giornali – Italian Federation of Publishers and Journals), opened an investigation against Google, “charged” with discriminating against those publishers who had denied the availability of their content in Google’s News platform.

As I’ve pointed out in an interview by ANSA, this claim seems to stand on very weak legs.

As first, people use Google simply because it works. As soon as a (not necessarily new) search engine will prove to be more efficient, people quickly discharge Google.

Secondly: Google is not, by far, the only search engine to provide news search. People are not affected by a “locked-in syndrome” like in the operating system field: in other words, nobody has put a gun on the users’ temples to use Google.

Thirdly: the Internet economy is based on a quid pro quo, and the search engine sector doesn’t behave any differently. Publishers have contents, Google the technologies to make these contents available. If they join forces, publishers get traffic (i.e.: advertising), Google its part of the cake. If they don’t, they loose traffic and advertising revenues. That’s the Internet, honey!

Fourthly, let’s admit – for the sake of the discussion – that Google actually does what it is charged with. So what? As soon as the law is abided, Google is a private company, and the only people who can complain about its business strategies are the shareholders. I don’t see any reason whatsoever to force Google to look for specific content.

A final note: this situation is a typical demonstration of how “innovation” is “awarded” in Italy by the content industry. Instead of trying to unleash the power of new tools, the reaction of the traditional powers is to break it. It happened with software, it happened with music and video, and now with the Internet.